For all items bought through the website we offer England,European,USA, 5-6 days courier delivery By UPS or DHL.
We will despatch items at the earliest possible opportunity, normally within 2 working days. A tracking number should be given by the couriers once we have booked the delivery and this will be sent via email. Items on 24 hour courier should be delivered next working day by 4 p.m. Please make sure that someone is available to sign for the delivery. Please remember that we rely on 3rd party couriers so delivery dates and times are outside of our control and therefore cannot be guaranteed.
For all deliveries the recipient will receive confirmation in advance via SMS Message and/or Email from our couriers.
Other International delivery prices are calculated after the done order,we will calculated the shipping cost by email. Most of our deliveries are via DHL Express Worldwide air freight however for some locations we offer an alternative cheaper Road Economy option. If this is available to your area it will be presented during the checkout process. Please note that we do not include any local taxes, import duties or other charges which may be levied in your own country and these remain your responsibility.
Go to our International Delivery Times page for approximate delivery times using our DHL Express delivery option.
Delivery prices can also be obtained prior to the checkout by selecting the 'Estimate Shipping & Taxes' option in the shopping cart. Whilst we attempt to accurately show all delivery prices, due to the number of complexities involved with shipping both domestically & internationally we reserve the right to revise shipping costs. If this occurs we will contact you prior to shipping.
Customers are sometimes confused about delivery charges. For large boxed items, such as bikes, the courier companies charge by 'volumetric weight' rather than the actual weight of the product. Our bikes, when packed, have a 'volumetric weight' of 80-160 kg.
Bikes will arrive in a box and are 99% assembled by ourselves, you will have to fit pedals and also position the handlebars and tighten.
Payment by Credit Card and Wire Transfer.
1,The Total Order ≤ $1900.00,Payment by Credit Card.
2,The Total Order > $1900.00,Payment by local bank transfer.
3,In usual,If the total order over $1900.00,we send the payment link by local bank transfer payment. If you still need the credit card,we should do batch payment and each time is less than $1900.00.
1,After the order,we will confirm your order and send the payment link by emails as belows,Pls check your emails and click the “Pay Now”.
2, Then,make the payment step by step,Pls make sure that the payment information is correct ……
3,Payoneer-Fill out Payment Request From Credit Card.
4,Payoneer-Fill out the Payment Credit Card Holder Personal details.
5,Payoneer- Pls confirm your payment details again.
6,Payoneer-Done the payment information.
7,Our bank will confirm and review your payment…so Pls check your emails….